Thread:Skittleflake/@comment-22439-20150813184228/@comment-24886041-20150813222750

Probably not, but if you give me the details, I might be able to spot the problem.

Useful info:

OS version

Computer/phone model

Verification of App Store.app presence

Any errors that are returned

Network configuration

Whether this is the Mac App Store or the iOS App Store

If on iOS, whether the device is jailbroken, has any VPN policies set, etc.

I'm still accessing the App Store on an iOS 6 device with a very locked down network, and on OS X 10.6.8 in a VM with a similarly locked down network, so the problem should be fixable, and not on Apple's side.

One other thing: have you given the App Store a legitimate Apple ID to work with?

[edit] From the image, I see you're on an iPad, and appear to be using iOS 7 or iOS 8. Does Safari connect to https://www.apple.com/itunes/charts/free-apps/ just fine? Have you properly entered your Apple ID in Settings->App and iTunes Stores?